Hold down (i) and Home simultaneously till the LED light starts flashing. Now, if you possess the XR16 Voice Remote, follow these steps to unpair: Similar to the earlier method, enter the number 9-8-1 in order and wait for the light to blink blue, and you’ll know that your remote has been unpaired. Hold down the A and D buttons till you see the light turns green.Now, if your remote does not have a setup button, but instead you find buttons in the form of shapes – Triangle (A), Square (B), Circle (C) and Diamond (D) Once this happens, you’ll know that your remote has been unpaired.Next, enter 9-8-1 and wait for the green light to flicker twice.Hold down the Setup button till the light turns green.Unpair your Xfinity remote by following these instructions: If your volume button isn’t working even after replacing your batteries, it is possible that it may be something else. If your remote has an LED light, and you notice that it flashes red five times, it is an indicator that your batteries are low, and you must replace them.Ĭonfirm that there aren’t any loose connections between the inserted batteries and the remote. Get a pair of new batteries and see if the problem has been resolved. If that is not the issue, your batteries may have run out of juice. If your batteries aren’t fully juiced up, that could lead to some of your remote’s buttons not working.Īlso, since button presses lead to IR blasts, and some IR blasts need more juice than others, your batteries may not have enough power to send those signals.Ĭheck the expiry date on your batteries to ensure that you’re well within the expiry date. If you’re sure there aren’t any hardware defects on the Xfinity remote, contact Xfinity customer care or replace your device. If they do, try unpairing and repairing your remote or resetting both the remote and tv box. If your Xfinity remote volume is not working, verify that your batteries work. So the problem was only the volume buttons.Īs I usually do when I find myself in a technological pickle, I hopped online to see what I could find on various tech support blogs.įinally, after hours of research, I found the solution to my problem and then some. I tried pressing some other buttons, and they seemed to be working fine. We were trying to watch Netflix and unwind after a hard day, and so this wouldn’t do. As an Amazon Associate, I earn from qualifying purchases.Įarlier last month, my family purchased the Xfinity set-top box, and along with it, the Xfinity remote.Įverything was all hunky-dory until one fine night, we found out that the volume button wasn’t working for some reason. When you buy through links on my blog, I may earn an affiliate commission. But otherwise, we’ll wait to see the Flex’s new price point (and features to justify the change?) before we make any recommendations.RobotPoweredHome is reader-supported. If your budget is tight, and you want to downgrade from an Xfinity internet-TV bundle, you could go Xfinity internet-only and watch TV on the Flex box while you weigh your TV options. But if Xfinity starts charging its internet-only customers for the service, that’s a different story. We got our Flex device for free, so to complain too much about Flex and its frustrations would be silly. But while Amazon and Roku devices are supremely affordable, they aren’t free. See our best streaming devices review for more information on those. For that, we recommend checking out the Amazon Fire TV Stick or a Roku. We like that Flex has a suite of integrated apps and a user-friendly voice control system, but we hate that Xfinity got greedy and decided not to accept preexisting credentials for premium channels.įlex won’t give you a complete and satisfying streaming experience. The Xfinity Flex falls short of our expectations for what a streaming device should provide.
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